Frequently asked questions

A Business Associate Agreement is available on Business and Enterprise plans.

No. FaxToFax runs entirely in your web browser. There is nothing to install, and there are no mobile apps at this time; the site works in mobile browsers.

Not yet. Email-to-fax and fax-to-email attachments are not available. Faxes are sent and read in the browser, and we notify you without attaching the document.

Number porting is not available yet. You can start with a new local or toll-free number today.

You can get a local or toll-free fax number in 73 countries (see the full list) and send faxes to 220+ countries. A page to the US, Canada and many other countries uses one plan page; pricier destinations use more, and the send screen shows how many before you send.

Passwordless: we email you a one-time code. You are signed out automatically after 30 minutes of inactivity by default (owners can choose 15, 30 or 60).

Payments are final and non-refundable, except where the law requires a refund (such as the 14-day right of EU/UK consumers). A monthly payment covers that month and an annual payment covers the full year. You can cancel any time, which stops the next renewal; you keep access until the end of the period you paid for.

Yes, on any plan. Each extra number is $5 for the first month, then $10/month, billed on its own date. Remove it any time to stop the next month.

Personal renews at $18.99/mo until you cancel. You can cancel online at any time.